When arriving for your appointment please ring the doorbell and wait outside until your stylist greets you and allows you to enter safely. If for any reason the stylist is late, we will do our best to inform you with as much notice as possible.
You may be redirected to our courtyard where seating is available outside. Once you have entered the salon we require you to use hand sanitizer before being seated at your workstation. We advise that clients use the hand sanitizer that is provided frequently throughout your appointment which is located on your workstation.
All personal belongings such as handbags/coats etc must be kept at the workstation in which you are seated on. Refreshments can be ordered and these will be in disposable cups. Please feel free to bring your own refreshments if you wish. You are required to wear a Mask or Visor ( which attached to glasses) throughout your appointment, unless medically exempt. You should inform your stylist of your exemption prior to your appointment so the correct provisions can be put in place.
If you do not have a mask we will provide you with one at a cost of £2 per mask. Please follow your stylist’s instructions when navigating throughout the salon. Furthermore, if you feel unwell and display any of the following symptoms, please do not attend your appointment and contact the salon immediately:
- A new or continuous cough
- Loss of taste or smell
- A high fever
- Someone in your household is isolating
In the event that you cannot attend your appointment for one of these reasons we may waiver the cancellation fee policy. You will not be able to rebook your appointment for a further 14 days.