Our consultation services are thorough and professional, we outline the different qualities of extensions available and discuss with you the best options for you.
Whether it is adding volume or changing the length of your hair. If you have a particular quality of hair extension we do not stock we endeavour to source and offer it for you.
During your consultation, we promise to take the time and listen to your requests. We give you an explanation sheet on arrival with information about extensions, aftercare, products to use, how long you can expect your extensions to last and frequently asked questions with answers. If at this stage you feel happy to continue a colour match, the desired length of extensions will be made and any quotations given.
A client consultation sheet is then completed and signed by the client, a minimum of £50.00 deposit at this stage is required.
If your colour choice, quality and length of extensions is in stock it is set aside for your use only, otherwise, an order is placed for your extensions and they are set aside once received. A time and date is arranged for your fitting.
A £12.00 cancellation fee is applied if 24 hours notice is not given as you need a minimum of 2 hours for your appointment.
Note: Deposits Are Not Refundable.